# Your Business Has A Receptionist. Even When You Don't.

Meet MyBix AI Receptionist, a 24/7 virtual receptionist that answers customer enquiries, helps customers book and handles common questions while you get on with your work. It's an optional add-on to your free MyBix account.

- [Start Here](https://live.mybix.app)

## How Many Enquiries Do You Miss Because You're Busy?

Customers get in touch while you're with a client, on busy days and after you've closed. Missed calls and slow replies can mean missed bookings.

- Missed call: mid-appointment, 2:14pm
- 3 unread messages: on a busy day, 4:30pm
- New enquiry: after closing, 9:42pm

## Meet Your 24/7 AI Receptionist.

While you're working, with a customer, travelling or closed for the day, it keeps every enquiry moving towards a booking.

### Answers questions

Prices, opening hours, deposits, location and your FAQs, answered in seconds using the details in your MyBix account.

- Services, prices and opening hours
- Deposits and booking policies
- Your own FAQs

Example (beauty salon): "Do I need to pay a deposit for a full set of nails?" "Yes, a small deposit secures your appointment and comes off your final bill. Shall I find you a time?"

### Finds a time

It checks your live availability in MyBix and offers times that actually work.

- Real-time availability
- Suggests the next free slots
- Works across your services

Example (Pilates studio): "Do you have anything Thursday afternoon?" "There are spaces in the 4:00pm and 5:30pm reformer classes on Thursday. Want me to book one?"

### Books it in

When the customer picks a time, the booking is confirmed straight into your MyBix calendar.

- Booking created in your calendar
- Instant confirmation for the customer
- No back-and-forth for you

Example (skin clinic): "Can I book a facial next Tuesday?" "Of course! I have 11:00am, 2:00pm or 3:30pm. Which would you like?" "3:30pm please." "Done! You're booked for a facial on Tuesday at 3:30pm."

### Works after hours

Evenings, weekends or while you're with a client, every customer still gets a reply.

- Replies 24/7
- Picks up enquiries while you work
- Catches the late-night bookers

Example (massage studio, 9:42pm): "Hi, is there anything this weekend?" "Hi! I have Saturday at 10:00am or 1:30pm. Would either suit you?" "Saturday at 10 is perfect, thanks!"

## AI That Knows Your Business.

It answers using the business information you set up in MyBix, so customers get replies that are accurate and up to date.

1. **Your business:** Your services, prices, hours and policies.
2. **MyBix:** Kept up to date in your account.
3. **AI Receptionist:** Uses it to answer questions and help with bookings.
4. **Your customer:** Gets a fast, helpful reply.

## While You're Working. While You're Sleeping. While You're With A Customer.

Customers still get help when you're not available, so your day has fewer interruptions.

Without an AI Receptionist:

- Calls ring out while you're with a client
- Messages wait until the end of the day
- Evening enquiries go unanswered
- Customers book somewhere else

With MyBix AI Receptionist:

- Every enquiry gets a reply
- Customers can book any time
- Fewer interruptions to your day
- More time for your customers

## Perfect For Busy Service Businesses.

- **Beauty & Wellness:** Salons, spas, barbers, nail and beauty therapists.
- **Health & Therapies:** Therapists, clinics and wellbeing practitioners.
- **Home Services:** Cleaners, repairs and mobile services that visit clients.
- **Consultants & Coaches:** One-to-one sessions, consultations and coaching.
- **Fitness & Pilates:** Personal trainers, studios, classes and instructors.
- **Trades:** Plumbers, electricians, painters and landscapers.
- **And so much more:** Any business that runs on appointments.

## You Stay In Control.

Your AI Receptionist works for your business, the way you set it up.

- **You decide what it knows:** Update your services, prices and FAQs in MyBix and it uses the latest details.
- **It hands over when it should:** If it can't help with something, it passes the enquiry to you.
- **See every conversation:** Check what customers asked and what it replied.
- **Switch it on or off:** It's an optional add-on, so you choose when to use it.

## Add AI Receptionist When You Need It.

MyBix's core software stays free. AI Receptionist is an optional paid add-on you can switch on whenever your business is ready for it, alongside our other extras.

- MyBix core tools: Free
- AI Receptionist: Add-on
- Other optional extras: SMS Messaging, Custom Reports, Premium Support, Training, Set-Up Support

- [See Pricing & Add-ons](https://mybix.co.uk/pricing/)
- [Start Here](https://live.mybix.app)

## AI Receptionist FAQs

### What can the AI Receptionist answer?

Common customer questions about your services, prices, availability, opening hours, location, deposits and booking policies, using the details in your MyBix account.

### Can it book appointments?

It can check your availability in MyBix, offer suitable times and help the customer book.

### Does it work outside opening hours?

Yes. It can reply to customers 24/7, including evenings, weekends and while you're closed.

### How does it know my business information?

It uses the business information you set up in MyBix, such as your services, prices, opening hours, booking rules and FAQs.

### What happens if it cannot answer?

It passes the enquiry to you, so you can follow up with the customer yourself.

### Can I change what it says?

Yes. Update your business information and FAQs in MyBix and it uses the latest details.

### How much does it cost?

AI Receptionist is an optional paid add-on. See the Pricing page for the current price.

### Is it included in free MyBix?

No. MyBix's core tools are free, and AI Receptionist is an optional add-on you can choose to use.

### What happens if I stop the add-on?

Your free MyBix account keeps working as normal; the AI Receptionist simply stops replying to customers.

## Less Time Answering. More Time Running Your Business.

Start with free MyBix today, and add AI Receptionist whenever you're ready.

- [Start Here](https://live.mybix.app)

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Canonical page: [https://mybix.co.uk/ai-receptionist/](https://mybix.co.uk/ai-receptionist/)
